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Peter Paul Electronics (PPE), a premier manufacturer of solenoid operators and valves, accelerated their telecom system evaluation after a staff member experienced a hacker attempt first hand. Their existing setup lacked continuity across ISP’s, phone, and security and drained their limited internal IT resources of time spent putting out fires.
PPE needed a more robust system that would limit future threat actor accessibility across their telecom network. They also needed a solution that would both prevent and detect vulnerabilities in real-time to protect organization and customer data more comprehensively. They turned to WHITECAP Technologies for its strength in pairing solutions based on knowledge of the ever-evolving technology marketplace.
WHITECAP assessed PPE’s telecom infrastructure and existing resources with a focus on enhanced threat protection. Options for outsourced security monitoring were presented to improve PPE’s security stance against outside attacks while relieving pressure on internal teams. Hosted voice solutions were also recommended to reduce barriers to proper management and customer experience. The right solution would:
Implement a top-tier security solution to record and watch threat actors and eliminate any perimeter breach.
Identify, monitor, and report on traffic activity and threats with support provided by a dedicated system and team.
Suggest new ways for increased security by regularly singling out patches, updates, and vulnerable entry points.
Streamline telecom management to improve the customer experience and internal management.
IT Director, Peter Paul Electronics
24/7 monitoring solution to identify and manage network weak points.
Daily, weekly, and monthly updates on environmental threat actors and origins.
New sensor and automation support bolstered existing staff efforts and resources.